2U - Joy and meet Terms of Service

By downloading, installing, and using 2U - Joy and meet and its related services (collectively the "Services"), you agree to be bound by these Terms of Service and all related documents incorporated by reference. If you do not agree to these terms, please do not use our Services.

1. Introduction

2U - Joy and meet and its related websites are owned and operated by 2U - Joy and meet Limited and its affiliates (collectively, "we", "us", "our" or the "Company"). These Terms of Service ("Terms") establish the legal agreement between you and us regarding your use of our Services.

1.1 Agreement to Terms

If you are using our Services on behalf of a company, organization, or other entity, you represent and warrant that:

  • You have the authority to bind that entity to these Terms
  • The entity is legally responsible for your use of the Services
  • All officers, directors, employees, agents, and advisors of the entity are bound by these Terms

1.2 Changes to Terms

We reserve the right to amend, replace, or update these Terms at any time. We will use commercially reasonable efforts to notify you of any material changes through:

  • In-app notices
  • Push messages
  • Email communications

The updated Terms shall become effective immediately upon publication, unless otherwise indicated. Your continued use of our Services after such changes constitutes your acceptance of the new Terms.

2. Registration and Use

2.1 Your Eligibility

  • You must be at least 18 years old to use our Services
  • By using our Services, you represent and warrant that you are at least 18 years of age
  • We reserve the right to request proof of age at any time
  • If you become aware of any unauthorized use of our Services by minors, please report it to us at kumar2404ankit@gmail.com

2.2 License and Access

We grant you a limited, non-exclusive, non-transferable license to use our Services on your personal devices. This license is subject to your compliance with these Terms and includes the following restrictions:

  • You may not modify, adapt, or create derivative works of our Services
  • You may not use our Services for any commercial purpose without our express written consent
  • You may not reverse engineer, decompile, or disassemble our Services
  • You may not remove or alter any copyright, trademark, or other proprietary notices
  • You may not use our Services in any way that could damage, disable, overburden, or impair our Services

We reserve the right to terminate this license at any time, for any reason, with or without cause.

2.3 Service Availability

The Services are provided on an "as is" and "as available" basis. While we strive to maintain continuous service, we cannot guarantee uninterrupted or error-free operation. We may:

  • Modify, suspend, or withdraw any part of our Services at any time without notice
  • Make changes to features or functionality without prior notice
  • Limit access to certain features or content
  • Perform maintenance or updates that may temporarily affect service availability

2.4 Account Registration and Security

To access our Services, you must create an account. By creating an account, you agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your information to keep it accurate, current, and complete
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities that occur under your account

2.5 Account Safety and Management

You are responsible for maintaining the security of your account. This includes:

  • Keeping your password secure and confidential
  • Regularly changing your password
  • Not sharing your account credentials with others
  • Logging out after each session
  • Reporting any unauthorized access immediately

We may request identity verification to process account-related requests. If we cannot verify your identity, we reserve the right to refuse your request.

3. Content and Intellectual Property

3.1 Ownership

Our Services and all content, features, and functionality are protected by copyright, trademark, and other intellectual property laws. You may not use our intellectual property without our express written permission.

3.2 User Content

You retain ownership of any content you create or upload to our Services, but you grant us:

  • A worldwide, non-exclusive license to use, reproduce, modify, and distribute your content
  • The right to use your content in connection with providing our Services
  • The right to use your content for promotional purposes

3.3 Feedback

Any feedback, comments, or suggestions you provide regarding our Services ("Feedback") becomes our exclusive property. By providing Feedback, you:

  • Assign all rights, title, and interest in the Feedback to us
  • Waive any moral rights you may have in the Feedback
  • Agree that we may use the Feedback for any purpose without compensation

4. Privacy and Data Protection

We collect and process personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to our collection and use of your information as described in our Privacy Policy.

4.1 Data Collection

We may collect various types of information, including:

  • Personal identification information
  • Device and usage information
  • Location data
  • Communication data

4.2 Data Usage

We use your data to:

  • Provide and improve our Services
  • Communicate with you
  • Ensure security and prevent fraud
  • Comply with legal obligations

5. Third-Party Services and Content

5.1 Third-Party Services

Our Services may include links to third-party websites or services. We are not responsible for:

  • The content or accuracy of third-party services
  • The availability of third-party services
  • The security of third-party services
  • Any loss or damage resulting from third-party services

5.2 Payment Services

When using payment services:

  • You may need to update to the latest version of our app
  • You must enable required authentication measures
  • You are responsible for keeping payment credentials secure

5.3 Developer Tools

We may use third-party developer tools to enhance our Services, subject to our Privacy Policy and these Terms.

6. External Links

While we carefully select external links, we are not responsible for:

7. Disclaimer and Limitation of Liability

7.1 Disclaimer

Our Services are provided "as is" and "as available" without any warranties of any kind. We do not guarantee that our Services will be:

  • Uninterrupted or error-free
  • Secure or free from viruses or other harmful components
  • Accurate, complete, or reliable

7.2 Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for:

  • Any indirect, incidental, special, or consequential damages
  • Loss of profits, data, or goodwill
  • Any damages resulting from your use of or inability to use our Services
  • Any unauthorized access to or use of our servers and/or personal information

8. Governing Law and Dispute Resolution

8.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.

8.2 Dispute Resolution

Any disputes shall be resolved through:

  1. Friendly negotiation between you and us
  2. If negotiation fails, arbitration in Singapore administered by the Singapore International Arbitration Centre
  3. The arbitration shall be conducted in English by a single arbitrator

9. Miscellaneous

9.1 Entire Agreement

These Terms constitute the entire agreement between you and us regarding your use of our Services.

9.2 Waiver

Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.

9.3 Severability

If any provision is found to be invalid, the remaining provisions shall remain in effect.

9.4 Assignment

You may not assign or transfer your rights under these Terms without our consent. We may assign our rights and obligations without restriction.

9.5 Force Majeure

We shall not be liable for any failure to perform our obligations due to events beyond our reasonable control.

10. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Email: kumar2404ankit@gmail.com

We will review your inquiry and respond as soon as possible after verifying your identity.

Last Updated: April 11, 2025